KUDO’s Journey to Bridging Global Communications
KUDO’s Journey to
Bridging Global
Communications
Devsinc helped KUDO advance global communication with AI and Expertise.
200+
Languages Supported
12,000+
Expanded Network Capacity
+40%
Increased Customer Retention
200+
Languages Supported
12,000+
Expanded Network Capacity
+40%
Increased Customer Retention
Elevating Digital Meetings Across
Barriers
KUDO pioneers a dynamic interpretation service that seamlessly blends human expertise with sophisticated AI technology to facilitate multilingual digital meetings, webinars, and events. Their platform supports effortless communication across 200+ languages, including spoken and sign languages, sourced from a global network of 12,000 professional interpreters. KUDO's system allows for rapid, easy booking and payment, ensuring that setting up a multilingual meeting can be accomplished in under three minutes.
Maintaining an AI-
powered Interpreter
Suboptimal Search Capabilities: KUDO's initial use of Elasticsearch did not meet expectations due to scalability issues, leading to unnecessary costs and inefficiencies. This was a crucial area for optimization to improve service delivery.
Integration Limitations with Zoom: The Zoom_rb ruby gem used for Zoom integration was inadequate, particularly in handling error codes and supporting interpreter features during webinars. These limitations compromised user interactions and overall satisfaction.
Reliance on Live Interpreters: The dependency on available live interpreters often necessitated last minute manual interventions, disrupting the service flow and impacting user experiences.
Calendar System Integration: The existing plugins for calendar integration failed to meet the specific needs for managing interpreters' schedules, leading to scheduling conflicts and operational inefficiencies.
Maintaining an AI-
powered Interpreter
Suboptimal Search Capabilities: KUDO's initial use of Elasticsearch did not meet expectations due to scalability issues, leading to unnecessary costs and inefficiencies. This was a crucial area for optimization to improve service delivery.
Integration Limitations with Zoom: The Zoom_rb ruby gem used for Zoom integration was inadequate, particularly in handling error codes and supporting interpreter features during webinars. These limitations compromised user interactions and overall satisfaction.
Reliance on Live Interpreters: The dependency on available live interpreters often necessitated last minute manual interventions, disrupting the service flow and impacting user experiences.
Calendar System Integration: The existing plugins for calendar integration failed to meet the specific needs for managing interpreters' schedules, leading to scheduling conflicts and operational inefficiencies.
The stack
The AI stack behind
the guarantee
Five layers, one senior team. A knowledge graph core, model agnostic reasoning, and enterprise grade compliance: deployed on your cloud, owned entirely by you.
Layer 01
AI & reasoning
Grounded generation with a citation trail on every answer: model agnostic, so you're never locked to one vendor's roadmap.
Layer 02
Knowledge & data
A knowledge graph is the difference between AI that guesses and AI that knows. This is the layer regulators audit and traders trust.
Layer 03
Agents & orchestration
Autonomous workflows that reason, act, and escalate correctly: wired to the tools your team already runs on.
Layer 04
Cloud & infrastructure
Deployed in your VPC, on your cloud. We meet your infrastructure where it is: no forced migrations, no lock in.
Layer 05
Trust & compliance
Security architected in, not bolted on. The controls enterprise buyers require, documented before the first line ships.
Explore More Our Latest Projects
Powerful, self serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.
Clients
